Volunteering at Durham Western Heritage Museum is a rewarding experience. Being part of our volunteer team gives one the opportunity to meet visitors from all over the United States and beyond and to share your stories and knowledge about the museum and exhibits. As a volunteer, you will also meet and work with other wonderful volunteers who share a similar interest in being involved in one of the leading cultural institutions in the Omaha community. Other volunteer benefits include:
- Opportunities to see new exhibits before they are opened to the public and learn from some of the people who were involved in their research, collection and development
- Invitations to special volunteer events such as our monthly Brown Bag Lunch & Learn series, Annual Holiday Potluck, and yearly Volunteer Appreciation Dinner
- 50% discount at the Soda Fountain on the days that you volunteer
- 25% discount in the Gift Shop at all times
- Museum newsletter, Timelines, mailed to your home.
Volunteer Opportunities
Front Desk Admissions and Information Center Volunteers welcome visitors to the museum. Volunteers collect admission, explain museum layout, share the benefits of membership, and answer questions.
Gift Shop Assistants interact with the public as they browse through the beautiful merchandise at the museum Gift Shop. Volunteers provide customer service to visitors, handle purchase transactions, and assist the Gift Shop Manager.
Soda Fountain Jerks prepare and serve old-fashioned treats such as phosphates, floats, and ice cream sodas.
Train Car Hosts share stories about train travel from days gone by. Volunteers answer visitor questions about the museum's train cars.
Photo Archives Assistants assist with maintaining the museum's extensive photo collection. Volunteers help the public locate images from Omaha's past.
Docents lead groups of visitors on guided tours around the museum. Docents provide information and answer questions about museum exhibits and events.
Gallery Guides move through the exhibits and provide information about the exhibits to visitors.
Education Volunteers assist the Education Department in providing exciting learning experiences for children visitors. Volunteers help teach classes to various age groups, assist in Saturday workshops.
To contact the Museum's Volunteer Coordinator, Brittany Kneip, call
(402) 444-5027 extension 529 or e-mail at bkneip@dwhm.org.